Questions and Answers:

Frequently Asked Questions

Our service is pre-paid, and our authors will only start working on your order after the payment is received. Our Money Back Guarantee. The policy ensures that you will receive a refund if you are not satisfied with the final product.

Using our service is not cheating, it’s a way for your to learn the right way to research and write a particular type of paper. After all, our writers are seasoned professionals and know the tricks of the trade. Thanks to our professionally crafted papers custom-tailored for your specific needs, you will be able not only to get academic help whenever you need it, but also to see some of the best ways to create well-structured and researched documents yourself.

All our orders are written from scratch, which means that your paper will be free from plagiarism. Although some writing services do have a database of prewritten documents, this practice is mostly seen as cheating on customers, and we neither support it nor encourage it in our company. You can notify Customer Support Representatives immediately to receive a 100% refund if you discover that your paper was prewritten.

You can have your paper formatted in any academic style of your choice – for FREE. If no instructions are given, the default option is MLA, 12pt Arial, double-spaced with 1-inch margins and 275 words on a page.

The uniqueness of our papers is backed up by the professional plagiarism detection tool WebCheck, and students can use it safely, unlike TurnItIn.com.

Your Writer:

It is! We have the FREE “My previous writer” option in the “Preferred writer” field of the order form for that. Just fill in the author’s ID there. Please note that this option is available for orders with a 2-day deadline and more.

Although it’s very unlikely that we fail to deliver your document on time, things happen. If the worst comes to the worst, contact our Customer Support Representatives right away and explain the situation to them.

Our representatives will consider your case carefully and explain what must be done next. One thing to remember is that a new time frame will need to be agreed upon.

There are two reasons for late delivery. If it is the writer’s responsibility, we will recalculate the paper cost and make a proper refund. However, if instructions were provided late or if some details/materials were missing, no refunds will be made, and you will have to wait a bit longer until we polish your document. For more details, see our Money Back Guarantee.

Misunderstanding may happen despite the fact that we strive only for excellence. The good news is that we can easily revise the written document for you three times – for FREE. Revision requirements are simple:

  1. Instructions for revision must not be different from the initial ones;
  2. New documents are not considered;
  3. You have 10 DAYS for a revision request in case you have clicked on the Approve button. Contact Customer Support Representatives.

For more, see our Revision Policy