Guaranteed On Time Delivery
On time delivery of all the orders is guaranteed. Sometimes delay happens because of the late upload of the needed materials on the customer`s side. In this situation, NO REFUND CAN BE GRANTED. That is why it is always ideal to send the details of the task and the required additional resources all at once when making the initial order.
If the claim is that the paper is plagiarized, a Turnitin report is needed. There will be no other reports that can be accepted aside from this or else NO REFUND is possible.
If the customer claims that the order has been delayed when the reality is that the payment was also delayed, we shall not bear responsibility for it. Moreover, a REFUND CANNOT BE REQUESTED.
Note: in the case of revision deadline, the previously mentioned delay refunds and the recalculation of the price do not apply as the end dates are different.
If the customer is not satisfied and would like to get a refund instead, the agency administration will conduct an investigation. The claim and refund will be based on its result. We always want our customers to be fully satisfied. Hence, we will always do our best just to achieve the customer`s satisfaction.