At FastPaper.com, we strive to offer only the highest quality for our customers. We are always ready for any revision you might need; so that the paper can fully meet your expectations. The first three revisions that you request are free as long as our main revision requirements are met.
Any instructions you provide should be unambiguous without contradicting your previous instructions. Provided our Quality Assurance Department comes to the decision that your initial instructions have in fact been met, your appeal for revision shall not be accepted, and you will need to put in a new order for editing/proofreading.
A revision will only be carried out within 15 days. We guarantee delivery of minor changes within 48 hours. For the emergency revision, you should get in touch with our Customer Support and discuss about the necessary revision instructions to them. You also need to give them enough time for the best revision.
Number of revisions
The first three revisions you request are free as long as our main revision requirements are met. In cases where you might have already made use of the three revisions, you must make an entirely new order for editing/proofreading and give clear specifications of the changes that need to be executed.
Request for other writers
The customer is free to ask that they have their orders checked and may even want to pay for the same. One may demand teams of writers included on their tasks or to have a total switch of a writer. They are advised to contact the customer support team under the following terms:
- - The instructions for the writer are the same as those of the first one, they will not incur any form of cost.
- - The customer must also be in apposition to verify that the writer did not meet the instructions they left.
In case the revision instructions you provide us with do not correspond to the above-mentioned requirements or your three free revisions have already been used, a new order for editing/proofreading needs to be placed, in which You must clearly specify the changes that are required in the text material.
Please pay attention to the fact that You have 14 days to approve the revised text material. The time until approval is calculated from the point when the last version was uploaded to your personal order page. After this time, the text material (or its part) is approved automatically.